Shipping policy

Shipping Policy – Jewelliani

Last updated: 17.01.2026

At Jewelliani, we specialize in fine jewelry and authentic timepieces. Every order is handled with precision, care, and attention to detail to ensure a secure and seamless delivery experience.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays are processed on the next business day.
• Processing time may vary depending on product availability and supplier location.

You will receive an email confirmation once your order has been shipped.

Shipping Destinations

We currently ship to:

• United States
• European Union
• Selected international destinations

If your location is unavailable at checkout, please contact us before placing an order.

Delivery Time Estimates

Estimated delivery times:

• United States: 5–10 business days
• Europe: 5–12 business days
• International: 7–20 business days

Delivery times are estimates and may be affected by customs procedures, carrier operations, or external factors beyond our control.

Shipping Fees

• Shipping fees are calculated at checkout based on destination and order value.
• Free shipping promotions may be available during selected campaigns.

All costs are clearly displayed before payment is completed.

Secure Packaging

All jewelry and watches are shipped in protective packaging designed to preserve product condition during transit.

For security reasons, high-value orders may require signature confirmation upon delivery.

Customs, Duties & Taxes

• International shipments may be subject to customs duties, VAT, or import taxes.
• These charges are not included in product prices or shipping fees.
• Customers are responsible for any additional charges imposed by local authorities.

Order Tracking

• A tracking number will be provided once your order is dispatched.
• Tracking information may take up to 24–48 hours to update.

Delivery Responsibility

Jewelliani is not responsible for:

• Shipping delays caused by carriers or customs
• Incorrect or incomplete shipping addresses provided by the customer
• Lost or stolen packages after confirmed delivery

If you encounter an issue, please contact us promptly so we can assist.

Address Accuracy

Customers are responsible for ensuring accurate shipping details at checkout.
Orders delivered to incorrect addresses due to customer error cannot be refunded or replaced.

Authenticity Assurance

All products sold by Jewelliani are 100% authentic, sourced from verified suppliers and partners.

Contact

For shipping inquiries, contact us at:
📧 support@jewelliani.com